Terms & Conditions
Introduction
Welcome! This website, https://lovedfearlessly.com/ is owned and operated by Sarah Chicalas trading as Loved Fearlessly ABN: 28 368 818 644. If you have any questions or need further information, please email me: sarah@loved.fearlessly.com.
This document sets out the Terms and Conditions you need to be aware of when using this website or purchasing from me. Please take a moment to read it, as it sets out the terms of our relationship so that we may benefit from clear boundaries and knowing what to expect from each other.
When you visit this website, use my services, or purchase my products, you agree that you are over the age of 18 and willing to be bound by these Terms & Conditions. If you don’t agree, you should not continue to visit this website or purchase anything from me.
All products and services advertised on this website are offered in compliance with Australian Consumer Law.
These Terms & Conditions may be changed or modified from time to time. Please check back regularly to ensure you are aware of any changes.
There may be additional, specific terms of service provided to you in relation to my work. If there is any inconsistency between this document and those specific terms of service, these Website Terms & Conditions are overruled to the extent of the inconsistency.
Content Disclaimer
On this website and in my social media accounts, I provide information about sexual education for adults, women’s anatomy, health, wellbeing, and emotional connection to the body. This content is provided solely for your personal development, supporting women to have more awareness and get to know themselves and their bodies in more detail.
Content Policy
I conduct extensive research to provide content that I believe to be valuable and true, but I have no responsibility for the use that you make of that information.
Please be aware that the generalised information I provide is not a substitute for specialist advice tailored to your individual circumstances.
There is no professional relationship formed by your visit to my website unless you explicitly choose to work with me by purchasing my services or products.
Any testimonials or results I may display on this website are based on my experience and those of my previous clients. They are not guarantees that anyone else will achieve the same results.
While I take all reasonable care to ensure that the content I create is accurate, relevant, and up to date, I make no guarantees and disclaim any legal liability for inaccuracy, incompleteness, or error. If you find something that seems problematic, it would be very helpful if you let me know!
I may modify my content at any time, including altering or deleting it without notice.
Visitor Responsibilities
You are responsible for your own safety and wellbeing while browsing the internet. Do not act on anything you read without first conducting your own research, consulting appropriately qualified professionals, and making informed choices about what is right for you, based on your personal circumstances.
It really should go without saying, but as a user of my website, you agree not to behave maliciously, spam any other user, post defamatory content about anyone, infect any aspect of my website with malware, hack into any part of my website where you don’t have my permission to be, or use my website for any purpose other than consuming my content, engaging in my programs, and purchasing my products or services. You also agree not to use my website or content in any way that is unlawful or harmful to any other person or business. If you do, I have the right to refuse you service and ban you from accessing my website or social media.
Downloads
This site may offer paid and free downloads. While I take cybersecurity seriously and make every reasonable effort to ensure these downloads are safe and hassle free, I am not responsible for any viruses or other damage which might occur because you have downloaded material from this site. Please make safety your priority and ensure you have adequate protection against viruses and other malicious attacks that may occur without my knowledge or consent.
External Links
From time to time, I may provide links to external sites. I have no control over the information provided on these sites, and the links are solely for your information, education, or entertainment. I do not endorse any products they offer for sale and have no relationship with them unless otherwise clearly notified.
I may provide links to the websites of my affiliates. I think they are wonderful, but I do not explicitly endorse any services or products they offer for sale. While I believe them to be reputable businesses, any relationship you enter into with them is at your own risk, and I am not a party to the transaction in any way. If you find a broken link, feel free to let me know.
Disclaimer for Services
There are several ways you may choose to work with me that are available to purchase or book through my website. The terms and conditions in this document apply to all my services and products unless alternative terms are explicitly provided to you.
I offer:
My intention in offering these services is to support women in coming back into connection with their bodies and discover their own healing journeys.
Why Work with me?
I believe it is my responsibility to conduct sessions in a safe and ethical manner. I will always prioritise informed consent, deliver what I have promised with integrity and hold space for you to explore your needs. I am committed to practicing within the scope of my qualifications and undertaking ongoing professional development. I make all reasonable efforts to meet a high standard of best practice and to offer you a safe, welcoming space to explore your relationship with your own body.
What You Need to Know
Important information about how to care for your own wellbeing and get the most value out of working with me is set out below. If you have any questions or concerns, please email me before proceeding with your booking.
Sacral Somatic Therapy & Connection Touch Massage: these services involve me touching you in an intimate manner to provide a full body massage. In the case of Sacral Somatic Therapy, this includes internal and external massage of the vagina. I will only touch you with your full consent, which you may withdraw at any time. You will need to be naked, while I will remain fully clothed. You may experience the flow of strong emotions. Just like therapeutic massage involves the release of trigger points around your body, yoni-centric bodywork is a therapeutic release of internal trigger points. My touch will be professional and is not intended to be erotic or to induce an orgasm. You must tell me immediately if you feel at all unsafe or uncomfortable.
Closing of the Bones: this service is drawn from the traditional practices of Central and South America. It is designed to assist your postnatal recovery on a physical, mental, emotional, and spiritual level. You will be wrapped in long scarves known as rebozos, a binding which realigns and relaxes your body. Emotionally, the practice is intended to help you find closure in your transition to new mother. It honours the completion of your pregnancy, bringing you back to yourself. Please tell me in advance if you suffer from claustrophobia, as you may find the feeling of being confined in the rebozos to be uncomfortable.
Transference Healing: this service does not involve any physical touch, although you may feel an energy exchange. This modality aims to clear old patterns and imbalances from your etheric, physical, emotional, mental, spiritual, and electromagnetic fields, restoring a sense of balance and well-being. Depending on your circumstances, I may divine certain essences to assist you in processing emotional reactions – these may include liquid drops in a diluted vodka base, crystals, or elements.
All Services: No matter which service you choose, it is important to remember that I am not the healer – I am simply holding the space for you to heal yourself. It is essential that you take ownership of your own journey and do the work, instead of expecting me to wave a magic wand for a quick fix, as there is no such thing. To really benefit from my service, you also need to be upfront and honest with me, so I can adapt our sessions to your specific needs. You must tell me if you are pregnant, likely to be pregnant, have any open wounds, or have any viruses, STIs, infections or diseases that could be transmitted by bodily fluids.
Please ensure you pay attention to hygiene and shower before your appointment. You also agree not to use alcohol, intoxicants, or recreational drugs in the 24 hours before our session.
You need to approach this work with curiosity and keep an open mind. You might find that things start to bubble to the surface even before our sessions, so take note of these issues and emotions being presented for clearance. This work goes deep and may bring subconscious triggers and trauma to the surface. Following each session, you must be prepared to manage and integrate any emotions that continue to arise. Be kind and gentle with yourself and schedule lots of time for self-care. We will meet again to debrief 1-2 weeks after our session.
My sessions are not counselling, therapy or a substitute for mental health support. I am not clinically trained, and do not offer any kind of diagnoses with my services. At all times, you remain fully responsible for your own physical, emotional, and mental wellbeing. If you are taking any medication or treatments, this is not the time to stop. If any worries or concerns arise during our work together, I strongly recommend you seek advice from an appropriately qualified professional or support service.
I reserve the right to refuse to work with you if you are physically or verbally aggressive or abusive towards me. It is essential that we both feel safe and confident at all times. I am all about verbal consent and you have the right to say “no” at any time. I will check in with you regularly to ensure you understand what I am doing and that I have your permission to continue.
My services are only offered to those with female anatomy. You will get the most out of working with me if you are open to exploring your sexuality and personal power, have conducted your own research and made a fully informed decision to proceed. My work may not be suitable for you if you are in the first trimester of your pregnancy, if you have active herpes or other communicable disease, or if you are not sure whether this is something you are ready to try.
Indemnity
I do not make any guarantees or warranties about the accuracy of any material displayed on this website, or the products, services, or programs offered through it, except for any non-excludable consumer guarantees and other consumer protection provisions set out in the Australian Consumer Law. I am human and errors creep in despite the best of intentions. If you see something that doesn’t seem right, please let me know.
While I make all reasonable efforts to ensure that this website and my services meet with the highest standards of best practice, if something does go wrong that is not a direct result of my negligence, misrepresentation or deliberate fault, you agree that, to the fullest extent permitted by law, I will not be liable for any loss or damage arising out of or related to my website, any products or services purchased through it, or any material posted on it, irrespective of whether such damages were foreseeable, and regardless of the nature of the claim.
You take full responsibility for your implementation of any suggestions that I may make while providing my services. You understand that my advice is limited to providing you with options for your consideration and that you are solely responsible for any actions that you choose to take. Always consult your own values and vision, do your own research, and check with appropriately qualified professionals before making major decisions or making significant changes. You agree to indemnify me against all consequences arising directly or indirectly from your choices.
You expressly agree that if this indemnity is unenforceable for any reason, my total cumulative liability for all causes of action other than negligence or deliberate wrongdoing shall not exceed the amount that you have paid to me.
Payment Terms
All prices on my website are in Australian dollars and are not subject to GST.
I accept payment through Acuity and Stripe.
I do not have access to your account details. Any financial information you enter is stored under Stripe’s security policy:
https://stripe.com/docs/security/stripe
Payment is due at the time of booking. I do not offer payment plans.
Refund & Appointment Policy
You may change your mind up to 24 hours before our appointment time to receive a full refund.
Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows me to help someone else in the time that has been reserved for you.
Appointments that are cancelled or rescheduled without 24 hours’ notice will incur a 25% cancellation fee. Missed appointments or those cancelled within 4 hours of the consultation time will be charged the full standard consultation fee.
I take my obligations under Australian Consumer Law seriously and will do my best to address any issues that arise. However, even if there is a major problem, my liability is strictly limited to:
If you feel that there is any problem with my services, please let me know immediately – and no later than 24 after the end of our session. I am keen to understand what has gone wrong if you are unhappy so that I can address your concerns and try to find a mutually acceptable solution.
Delivery
Sessions are held face to face in Yeppoon, Queensland. You will be provided with the address once your payment has been received. If anything is unclear or confusing, I encourage you to reach out to me so I can provide clarification.
Intellectual Property
Copyright & Trade Secrets
The content of this website is protected by copyright laws and treaties around the world, with all rights reserved.
You are welcome to share blog posts or other publicly available content through social media, but you must provide a link back to this website.
Commercial exploitation of my content in any way that competes with my business is strictly prohibited.
Trade Marks
I claim ownership of my logo and business name as unregistered trade marks. They may not be used in connection with any other product or service without a licence, or in any way that is likely to cause confusion in the marketplace, or in any manner that disparages me or my business.
As a certified practitioner, I am authorised to display the “Temple of She” and “Transference Healing” trade marks under license by the respective trade mark owners.
Respectful Communication
I reserve the right to moderate any comments made on this website, in the Facebook Groups I control, and on any of my social media pages and profiles, including deleting comments that I deem to be rude, offensive, spammy or unacceptable, without any notification or correspondence with you. Keep all communication kind and polite, please.
Disrespectful or aggressive behaviour towards me or anybody else will not be tolerated.
If a dispute arises, you agree to refrain from engaging in any public discussions regarding the matter, communicate with me in a polite and respectful manner and avoid any behaviour or communication that could reasonably be expected to negatively impact my business or personal interests. I make a similar commitment to you.
Dispute Resolution & Jurisdiction
If there is a problem, you agree to meet with me in good faith to discuss it and try to make a genuine effort to find a win-win solution. If the problem cannot be resolved within a reasonable time, you agree to pursue mediation and alternative methods of dispute resolution, with litigation being a last resort. I commit to making a similar effort to resolve any disputes in a friendly manner.
These Website Terms & Conditions are subject to the governing law of Queensland, Australia. Regardless of where you live in the world, you irrevocably agree that if the dispute resolution processes fail, the courts of Queensland, and the Commonwealth of Australia, will have exclusive jurisdiction.
Privacy Policy
Introduction
This is the Privacy Policy of Sarah Chicalas trading as Loved Fearlessly ABN: 28 368 818 644. If you have any questions or need further information, please email me: sarah@loved.fearlessly.com
I am committed to protecting your privacy, whether you are a contact, client, supplier, or contractor of mine.
This document describes how I collect and manage your personal and sensitive information when you interact with my business. I take this responsibility very seriously. If you have any questions or concerns about how your personal or sensitive information is being handled, please do not hesitate to contact me.
I comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
Personal Information
If you engage with me via this website, or choose to become my client I may ask to collect the following kinds of personal information from you, including:
I may collect and use your personal information to:
If you do not provide me with information when requested to do so, it will impact my ability to provide you with the services that you request in a safe manner. I am relying on you to ensure that the information you provide is accurate and complete.
I may, from time to time, send you newsletters, invitations and updates about my services. I will only do so if you have requested to receive such communications through a double opt-in process. You can opt out of receiving any further such communications by replying to the message you received, or by clicking the “unsubscribe” option at the bottom of any marketing e-mail received from me.
Collection of Personal Information
Where practicable I will only collect personal information about you directly from you or sources managed by you. However, in some circumstances I may obtain personal information from a third party. If this information is obtained contrary to this Privacy Policy and the Privacy Act, I will destroy or de-identify such information within a reasonable period.
I may collect your personal information by various means including when:
I will only collect your information:
Sensitive Information
I understand that some information is particularly sensitive, and that you are trusting me to keep this information confidential.
The sensitive information I collect from you may include information about:
I will only collect sensitive information by methods that are reasonably secure, such as:
The reason why I collect your sensitive information is:
Secure Storage of Sensitive Information
I am committed to securely storing and handling your sensitive information.
Collection of Information from Minors
I do not work with anyone under the age of 18.
Disclosure of Information
I may disclose your information if required under the following circumstances:
Who disclosures are made to
You consent to me sharing relevant information, on a strictly need-to-know basis, with:
o email marketing
o legal or financial advice
o professional supervision, and
o website maintenance.
I will also disclose your information if required by law in response to a subpoena, discovery request or a court order, or in circumstances permitted by the Privacy Act – for example, where I have reasonable grounds to suspect that someone is engaging in unlawful activity, or misconduct of a serious nature, that relates to my work with you. I may also make a disclosure to an appropriate authority if I have serious concerns about your health, safety, or wellbeing.
I will use all reasonable means to protect the confidentiality of your information while in my possession or control. I will not knowingly share any of your information with any third party other than the service providers who assist me with necessary business activities or the services I am providing to you. To the extent that I do share your information with third-party service providers, I only do so if I am satisfied that the service provider has a suitably protective privacy policy of their own, or they have signed a confidentiality agreement with me. Some of my service providers may be overseas and may not be subject to Australian Privacy Laws. You can find further information under the Security section below.
If you have any concerns regarding the disclosure of your information, please do not hesitate to get in touch with me to discuss this personally.
Security
I take reasonable physical, technical and administrative safeguards to protect your personal and sensitive information from misuse, interference, loss, and unauthorised access, modification and disclosure.
I manage risks to your information by:
As mentioned above, your information may also be stored with a third-party provider, where it will be managed under their security policy. The following security policies may apply during our work together:
If you are communicating with me via electronic means such as email, contact forms or social media, I may not have full control over the transmission or storage of any personal information disclosed (although I try to employ best practice cybersecurity standards at all times). You agree that by participating in such forms of communication you understand and accept that there is an inherent risk of disclosure or loss of your personal information for which I cannot be held responsible. If you are concerned about transferring particularly sensitive information, please ask me about alternative options that may be more secure.
Cookies
Cookies are small text files that are commonly used by websites to improve a user’s experience, collect statistics or marketing information, and provide access to secure areas.
You can choose to configure your browser settings not to accept but this may interfere with the functioning of my website.
Access to Information
You can contact me to access, correct or update your personal information at any time. Unless I am subject to a confidentiality obligation or some other restriction on giving access to the information which permits me to refuse you access under the Privacy Act, and I believe there is a valid reason for doing so, I will endeavour to make your information available to you within 30 days.
Complaints
If a breach of this Privacy Policy occurs, or if you wish to a request a change to your personal information, you may contact me by sending an email outlining your concerns to me at sarah@loved.fearlessly.com
If you are not satisfied with my response to your complaint, you may seek a review by contacting the Office of the Australian Information Commissioner using the information available at http://www.oaic.gov.au/privacy/privacy-complaints.
Notification of Change
When I update my Privacy Policy, I will post a copy of the revised policy on my website.
Notification of Breach
If I have reason to suspect that a serious data breach has occurred and that this may result in harm or loss to you, I will immediately assess the situation and take appropriate remedial action. If I still believe that you are at risk, I will notify the Office of the Information Commissioner and either notify you directly, or if that is not possible, publicise a notification of the breach on this website.